Common Billing Questions
When your pet needs surgery, SurgiPet is here to help! We understand that it can be stressful when your pet is sick or injured. To help ease the stress, please find answers to some commonly asked billng questions below. Please get in touch if you don’t see your question on the list. We are always happy to help!
Small veterinary centers are much more cost-efficient than large specialty hospital facilities. We can provide advanced surgery services to pets and their parents at significant cost savings without sacrificing quality. On average, we can offer 30-50% cost savings.
Each patient’s situation and treatment plan are unique, so it’s impossible to provide a definitive answer here. However, based on medical records and radiographs, we can generally give a detailed, transparent, all-inclusive quote for the surgery. All pet surgery quotes include pet surgery consultation, pre-operative radiographs, and post-surgery rechecks and radiographs. Please call 760.290.8390 or email info@surgipet.com to learn more.
Yes, we accept all of the major pet insurance plans.
We are a participating provider of Trupanion Pet Insurance, and we may be able to bill them directly in selected cases.
We also work alongside a range of other insurance companies to make claims quick and easy.
We collect payment for services at admission.
We accept cash and all major credit cards, including CareCredit.
Yes, we provide financing options through CareCredit and Scratchpay.
You can find more details on our Payment & Financing page.
As a courtesy, we do submit insurance claims for our patients. It is important that we have your pet’s correct insurance information. Make sure to provide it during online registration.
Any questions or concerns regarding billing should be directed to our patient care coordinator using email info@surgipet.com
Get In Touch
We care for pets in San Diego, Orange County, Los Angeles, Temecula, Murrieta, and the surrounding areas.
Complete an online form and a member of our team will be touch.
Address655 Laguna Drive, Carlsbad, CA 92008Phone760.290.8390Hours- By Appointment OnlyMon-Sat: 8am-6pm
Sunday:
8am-6pm- Call 760.290.8390